Information » Resources

Downloadable / Fillable Forms

Download and fill out forms on a desktop computer.

Business Loan Application
Consumer Loan Application
Credit Inquiry Authorization
Home Equity Line of Credit Application
Personal Financial Statement
Uniform Residential Loan Application

 

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Educational Videos

Our educational videos contain information and instructions that may help.

Personal

Online Banking
Checkfree Billpay
CDARS & ICS
eStatements
FDIC
Identity Theft Prevention

Business

Corporate Cash Management
ACH Transfers
Positive Pay
Wire Manager
ID Theft For Business

 

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Reorder Checks

Reordering checks can be easy. If you are a current customer, simply click the link and follow the prompts. You will need your account number and the last check number. Your address information must be current. If you run into road blocks, we apologize; just contact the branch for help or to place your order.

Reorder Checks

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Frequently Asked Questions

ACCOUNT QUESTIONS

How do I change my address on my account?

Please visit one of our offices, or call a OJAI COMMUNITY BANK Customer Service Representative at 805-646-9909.

How do I set up Direct Deposit?

Call us to obtain a Direct Deposit form and bring it to your employer’s payroll department. If you prefer, visit one of our offices or call a OJAI COMMUNITY BANK Customer Service Representative at 805-646-9909. We will be happy to assist you.

I have lost my checks or suspect they have been stolen. What should I do?

Please visit one of our offices or call a OJAI COMMUNITY BANK Customer Service Representative at 805-965-8343 immediately to protect your account.

What should I do if I suspect fraud on my account?

If you suspect fraud on your account or fraud involving your ATM /debit card, contact us immediately at 805-646-9909.

How do I handle wire transfers?

We can send and receive wire transfers on your behalf.

To Send a Wire:

Visit one of our offices to complete and sign wire instructions.

To Receive a Wire:

Provide the following information to the person or bank that will initiate the wire transfer to your account.

For Domestic Incoming Wires:
FI Name: Ojai Community Bank FI ABA: 122243910
For Credit to:
Provide your name, address, and account number for the account you want credited.

For International Incoming Wires:
International wires are processed through Pacific Coast Bankers Bank.
Wires must be in US Dollars.

Pacific Coast Bankers Bank
Walnut Creek, CA
Swift Code: PCBBUS66
ABA/Routing: 121042484

For Credit to:
Account Holder: Ojai Community Bank Account Number: 122243910

For the Benefit of: OJAI COMMUNITY BANK Customer Name & OJAI COMMUNITY BANK Customer Account Number, and address

MOBILE DEPOSIT

What is Mobile Deposit?

Our Mobile Deposit is an easy way to use an Apple® or Android® mobile device to quickly and securely deposit checks into your designated checking, savings, or money market account.

You must have a personal online banking profile to use5 mobile banking and mobile deposit.

Who can use our Personal Mobile Deposit?

All personal banking customers who have an eligible account (any personal checking, savings, or money market), with Consumer Online Banking credentials and have our Mobile App for Personal Banking for Apple® or Android® mobile devices.

Where can a customer get our Personal Mobil Deposit APP?

Our Mobile App for Personal Banking can be found in the Apple® App Store and the Android® Google Play Market.

When is our Personal Mobile Deposit available?

Our Mobile Deposit is available 24/7. Deposits made on any business day before 5:00 p.m. (PT) will be deposited that same day. Deposits made after 5:00 p.m. (PT) on holidays or weekends will be processed the following business day.

Can a deposit be deleted if I make a deposit by accident?

No. Personal Mobile Deposits are not processed on-site; therefore, there is no way to reverse or cancel a mobile deposit made in error.

Is there a cost to deposit my check with Mobile Deposit?

No.

Is there a limit on the number of checks that can be deposited?

There is no set limit to the number of checks a customer can deposit using our Personal Mobile Deposit, but only one check can be deposited per transaction.

How much can be deposited through Mobile Deposit?

$2,000 per business day

Can I deposit any type of check with Mobile Deposit?

Our Personal Mobile Deposit can accept most check types as long as they are from a US institution and in US dollars. Examples of acceptable checks:

  • Personal checks
  • Business checks
  • Payroll checks
  • Government checks
  • US Treasury checks
  • Cashier’s checks

The following check types should not be processed thru our Personal Mobile Deposit:

  • Checks made payable to others (not on the account)
  • Checks missing the issuer’s signature
  • Checks dated more than six months’ old
  • Foreign checks and items not payable in US currency
  • Traveler’s Checks
  • Money Orders
  • Postal Money Orders
  • Credit Card Advance Checks

(For a total list of items-refer to the Online Banking Services Agreement for Mobile Banking Services)

When will funds be available?

Deposits are subject to verification and are subject to our Funds Availability Policy. Once the deposit has been received, you’ll be able to view the pending transaction online or on your mobile device. Checks received by 5:00 p.m. (PT) on a business day are usually available in the account the next day.

Does both the front and back of the check need to be captured?

Yes, mobile deposits cannot be processed without images of both the front and back.

Does the entire check image need to be captured?

Yes, the entire check image must fit within the alignment (edge) guidelines on the screen

Are check images saved on my device?

Check images are never saved on your smartphone or tablet. The images are securely transmitted and digitally stored at the bank in accordance with the Check 21 Act, which allows financial institutions to process checks electronically.

Best Practices for Personal Mobile Deposit
  • Ensure the amount entered in the Mobile Deposit matches the written check amount
  • Verify the check has been endorsed on the back of the check
  • Flatten folded or crumpled checks
  • Keep the check within the onscreen corners when capturing the check images
  • Ensure the entire check image is visible and in focus before submitting your mobile deposit.
Making a Deposit
  • Select New Deposit
  • Enter the deposit details
  • Select the account to deposit to
  • Enter the amount of your deposit ensuring it matches the check amount
  • Write “Mobile Deposit” and the date on the front of the check
  • Endorse the back of the check and write the last 4 numbers of your account number
  • Take a photo of the front and back of your check
  • When the deposit confirmation page appears, select Yes if you would like to deposit the check
Guidelines for Check Retention

The original paper check should be retained for a least ten (10) days but no more than thirty (30) calendar days in a secured location after the check has been deposited through mobile banking. This period allows sufficient time if there is an issue with the quality of the image or if it is required for another reason. The original paper item should be destroyed to ensure that it is not accidently deposited again.

After ten (10) days and confirming the check has been deposited the check should be shredded.

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Mobile Banking Help

Our Mobile Banking lets you view balances, transfer funds, make deposits, and pay bills from your web-enabled smart phone or tablet. Whether you’re on vacation, running errands, or enjoying your morning coffee, our Mobile Banking is in your hands.

Viewing Transactions
  • Select "My Accounts" from the main menu.
  • From the list of accounts select which account you want to view.
  • A summary screen with your "Account Balance" displays.
  • Select "Transactions" from the summary screen.
  • You can view up to the last 15 days.
Transferring Funds
  • Select "Transfers" from the main menu.
  • Choose the account to transfer funds from.
  • Choose the account to transfer funds to.
  • Enter amounts in the dollars and cents fields and select "Submit."
  • An indicator that the transaction is sending displays.
  • An SMS Text Message will be sent to confirm the transfer.
Making Deposits
  • Select "Deposits" from the main menu.
  • Write on the front of the check “Mobile Deposit” and the date.
  • Endorse the back of the check.
  • Click on “Front” to take photo of front of check.
  • Click on “Back” to take photo of back of check.
  • Enter dollar amount of deposit.
  • Click “To Account” to select account to deposit into.
  • You can then “Review” or “Deposit” check.
  • If there is an image issue, you will receive a message to repair.
Paying Bills
  • Select "Pay Bills" from the main menu.
  • Select the "Payee."
  • Select the pay-from account and continue to the next screen.
  • Enter amounts in the dollars and cents fields and select "Submit."
  • An indicator that the bill payment is sending displays.
  • An SMS Text Message will be sent to confirm the transfer.

 Our EZ Banking app can be found at the Apple Store or Google Play Store.

OCB EZ Banking Mobile App  OCB EZ Banking Mobile App for Apple  OCB EZ Banking Mobile App for Google

On your tablet device click here for Apple App Store or Google Play.

Contact us for more information.

Regular account charges and standard carrier rates and fees apply.

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Online Banking Help

What are my User ID's and Password's for Online Banking?

Your User ID and Password numbers are unique and are picked by you when you enroll for online banking. If you have forgotten your password, you can reset it online. On the Online Banking login screen, look for "Forgot your password? ". You will receive an email with a temporary password. If you have forgotten your Sign-on ID, please call you branch at:

Ojai: 805-646-9909.

Santa Paula: 805-525-2137

Ventura: 805-642-9955

Santa Barbara: 805-965-8343

Is my personal information secure when I use this website?

Yes. We are committed to safeguarding your personal information online to keep it secure and confidential.

When you sign in to Online Banking from our home page, or from the Online Banking page, your User ID and Password are sent from your computer to our Online Banking computers using Secure Socket Layer (SSL) technology.

SSL is a protocol that transmits your personal information over the Internet in an encrypted form. SSL ensures that the information is sent, unchanged, only to the server you intended to send it to. This technology ensures that your personal information is encrypted before it leaves your computer so no one can retrieve the data.

In addition, all online forms that require personal information are protected with SSL technology, as well.

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Helpful Links

FDIC
The Federal Deposit Insurance Corporation's mission is to maintain the stability of and public confidence in the nation's financial system. Learn about FDIC insurance, find out if your bank and deposits are insured.

Calculate Your FDIC Coverage
Calculate the insurance coverage of all types of deposit accounts offered by FDIC-insured banks.

Federal Trade Commission (FTC)
Learn how to prevent and avoid email scams and how to deal with deceptive spam.

Free Annual Credit Report
Consumers are entitled to one free copy of their credit report annually from each of the three major credit reporting agencies: Equifax, Experian, and TransUnion. Each credit bureau may have different information, so it is important to obtain a report from each of the credit bureaus. Experts recommend consumers should check their reports each year. It gives consumers the opportunity to correct misreported information and guard against identity theft.

MyMoney.gov
The Federal Government's website dedicated to helping Americans understand more about their money - how to save it, invest it, and manage it to meet their personal goals. You can use the resources on this site to learn how to manage your money better - and we hope you'll share what you learn with others.

U.S. Savings Bonds
Learn about U. S. Savings Bonds, Treasury bonds, notes, bills, and TIPS, check the value of your savings bonds, and more.

Moneypass.com
Use the MoneyPass ATM Locator app. Go to the Google Play store (for Android devices) or the Apple App store (for Apple devices).

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Set up a Call Back

If you are pressed for time, send us this linked message and your availability for a phone call during business hours. Our goal is to sync up with you so that your questions are answered in a timely fashion (windows of time or multiple times options when you are available would be helpful). To help us prepare the phone call and provide you with knowledge answers, jot down a short note. We’ll have the most knowledgeable person call you back when it is convenient for you.

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